Faced with a slow, manual HELOC process that frustrated both members and employees, Champions First Credit Union ($510M, serving North Florida) needed a better way to compete and scale.

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By implementing Coviance’s Online Application, a core component of Borrower Engage, they eliminated friction for borrowers, simplified staff workflows, and created a faster, more consistent path from application to approval.
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The result? A streamlined HELOC experience that delivers speed, confidence, and measurable growth.

• 3× increase in monthly HELOC originations
• 50% reduction in funding time (28 days → 9 days)
• Higher employee adoption and borrower engagement

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Read more in our case study →