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Competing on More Than Rate: What 550 Million Home Equity Touchpoints Reveal
This webinar covers how community lenders can shift beyond rate by aligning messaging with borrower experience.
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Community lenders will never match the marketing budgets or national reach of non-bank lenders and large banks. But that doesn’t mean they can’t win in home equity.
After analyzing an estimated 550 million home equity marketing touchpoints in 2025 across credit unions, community banks, national banks, and non-bank lenders, a clear pattern emerged: the lenders gaining share aren’t just marketing differently — they’re operating differently.
In this webinar, Betsey Vold, Director of Marketing at Coviance, will explore:
- Who today’s home equity borrowers are — and why they likely mirror your membership base
- How non-bank lenders position speed, access, and certainty to drive response
- Why messaging gaps often reveal operational constraints
- What it takes to confidently compete on more than rate
If your institution is competing primarily on rate for your home equity products, this session will challenge you to rethink not just your marketing strategy… but the experience behind it.
To learn more about how Coviance can improve lending experiences for community lenders, reach out to our team today.



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