Space Coast Credit Union Partners with Coviance to Enhance the Lending Experience

SCCU partners with Coviance to enhance lending services, reduce home equity loan closing times, and improve both member and staff satisfaction.

Coviance
Published
May 19, 2025
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Des Moines, IA – May 19, 2025 Space Coast Credit Union (SCCU) and Coviance announced a partnership that will work to enhance lending by elevating the borrower experience, accelerating loan origination, and simplifying operations and compliance management. 

"We are thrilled with the results of our partnership with Coviance. Their innovative solutions have significantly reduced our Home Equity closing times, allowing us to serve our members more efficiently,” says Virginia Wilson, AVP Consumer Processing at SCCU. “The improvements in both member and team member satisfaction have been remarkable, and we couldn't be happier with the collaboration. Coviance has proven to be a great team to work with, consistently delivering exceptional support and working with us to create solutions tailored to our needs."

This partnership signifies SCCU’s commitment to enhancing the members’ overall experience. By integrating Coviance’s lending solutions, SCCU will provide its members with shortened service time and introduce user-friendly, self-serve options that make it easier for members to communicate with the SCCU team. The next phase of their partnership will debut a more robust, intuitive online application, giving members greater confidence in their products and a clearer understanding of what to expect from start to finish. 

These upgrades translate directly into faster closings and a smoother overall experience for borrowers, while indirectly lowering operational costs for SCCU — enabling the credit union to reinvest in even better products and services down the line. 

About Space Coast Credit Union

Space Coast Credit Union (SCCU) is state chartered with headquarters in Melbourne, Fla. since 1951. With over $8.8 billion in assets, SCCU serves more than 670,000 members in 34 counties, with 66 branches along Florida’s east coast. The Credit Union offers competitive rates on auto and home loans and credit cards as well as free checking and savings accounts. SCCU provides a service delivery network featuring nationwide ATMs, member service call centers, 24/7 online access and secure mobile banking. The Credit Union is committed to providing comprehensive financial protection to its members with cost-effective, convenient products and services. SCCU creates value in cooperative ownership through honest people, trusted products and time valued. For more information, visit SCCU.com.

About Coviance

Coviance is a lending experience platform transforming how community banks and credit unions elevate the borrower experience, accelerate loan origination, and simplify operations and compliance management. By harnessing intelligent automation, lenders boost productivity, increase loan volume and pull-through rates in addition to elevating experiences across the entire lending process. Coviance gives lenders instant fintech power through intelligent automation at the push of a button—without ever losing the human touch. As a cloud-based platform, Coviance integrates collateral decisioning™ and streamlines compliance processes. Coviance was recognized as one of the best B2B providers by Inc. and was awarded Inc’s PowerPartner 2023, HousingWire Tech100 in 2024 and earned a spot on the Inc. 5000 List of Fastest Growing Private Companies in the U.S. in 2022 and 2023. For more information visit coviance.com.

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