Customer Support

From onboarding to ongoing support, our customer success team is ready to help you and your lending team deliver an exceptional experience.

Supporting your lending teams

Live chat with experts

Superior customer support from client success teams. Live chat with experts provides support with a human touch.

Fast implementation and deployment in as little as 24 hours
Top-Rated Support

Support beyond onboarding, beyond expectations

Relationship managers partner alongside you to review and optimize your lending process.
They see what we did

We Love Our Customers, Like You Love Yours

Joanna Garrett
Loan Processor

"Working with Coviance is much different than with other vendors you may only hear from at contract renewal time. Her dedicated account manager is in regular contact to continually problem-solve and optimize."

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Jen Timmins
Chief Operations Officer

"Everything is done in a single solution. Plus, a dedicated team of relationship managers and support makes real estate lending easier for our credit union."

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NACUSO’s 2022 “Contemporary CUSO of the Year”
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Ranked #45 on Inc. 5000’s list of Financial Services companies
SOC 2 Type II Certification

Get 3 months free when you sign up2

Join more than 425 community banks and credit unions in trusting Coviance to automate their home equity lending.
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  • 2. Introductory special applies to new Coviance customers.  Requires minimum 12 month paid commitment to receive 3 months free of platform access to Home Equity Express ™.  Excludes real estate settlement vendor service costs.