Client Support

From onboarding to ongoing support, our client success team is ready to help you and your lending team deliver an exceptional experience.

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Supporting your lending teams

White glove service from day one

Superior support from client success teams.  Get up and running with Coviance in less than a week.
Top-Rated Support

Support beyond onboarding, beyond expectations

Relationship managers partner alongside you to review and optimize your lending process.
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They see what we did

We Love Our Customers, Like You Love Yours

Teri Rumley
VP, Loan Administration Manager

"As a long standing customer, Coviance’s dedicated team has been instrumental in our success journey, providing prompt assistance and solutions. It's clear that they are committed to our success and our customer’s experience. Our questions are answered and resolved the same day we submit them!"

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Joanna Garrett
Loan Processor

"Working with Coviance is much different than with other vendors you may only hear from at contract renewal time. My dedicated account manager is in regular contact to continually problem-solve and optimize."

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Jen Timmins
Chief Operations Officer

"Everything is done in a single solution. Plus, a dedicated team of relationship managers and support makes real estate lending easier for our credit union."

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NACUSO’s 2022 “Contemporary CUSO of the Year”
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Ranked #45 on Inc. 5000’s list of Financial Services companies
SOC 2 Type II Certification

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Join more than 425 community banks and credit unions in trusting Coviance to automate their home equity lending.